Join the MemSQL Community Today
Get expert advice, develop skills, and connect with others.

MemSQL Helios Introduction


MemSQL Helios is the on-demand managed service version of MemSQL v7.0. It provides the same functionality, capabilities, ingest and query performance, scalability, and resiliency available through self-managed MemSQL clusters while handling all installation-, operation-, and management-related details.

MemSQL Helios is designed and architected to tolerate and recover from failures. To maintain each cluster’s high availability (HA), MemSQL Helios runs on a cloud-native, highly resilient infrastructure with high availability built-in.

MemSQL Helios high-level features include:

  • A fully-managed and resilient MemSQL database that can scale as needed

  • Cluster configuration, sizing, deployment, and monitoring via a graphical user interface (GUI)

  • Cloud-agnostic deployments on Amazon Web Services (AWS) and Google Cloud Platform (GCP), with Azure support slated for 2020, and others over time

  • Secure, with encryption of all data at rest, and TLS/SSL encryption for over-the-wire connections to the cluster

  • Automated infrastructure provisioning, configuration, elastic scaling, backups, hardware maintenance and failure management, and upgrades of MemSQL, operating system, and related system software

Feature & Functionality Differences

Some features and functionality that are currently available in MemSQL are not available in MemSQL Helios:

MemSQL Feature Planned Potential Not Planned
Audit logging
Database replication
Custom transforms in pipelines ?
SAML-based authentication ?
Kerberos-based authentication
Linux PAM-based authentication
Filesystem (FS) pipelines
Local backup / restore
Local SELECT … INTO OUTFILE
All cluster-level operations
Setting any cluster-level variables
Advanced Hadoop Distributed File System (HDFS)

Purchase MemSQL Helios

To extend your MemSQL Helios trial cluster evaluation period, learn more about pricing, or to purchase MemSQL Helios, contact the MemSQL sales team by clicking the Upgrade or Request a Quote link in the top nav of MemSQL Helios.

Obtain Help and Support

Customers with an existing MemSQL license or MemSQL Helios subscription have access to support as defined by their associated agreement. MemSQL provides the same support and services for MemSQL Helios that are available for self-managed deployments of MemSQL. To obtain support for MemSQL Helios, visit support.memsql.com.

MemSQL Helios trial support is available via MemSQL documentation and MemSQL Forums.

For more information regarding MemSQL license agreements and MemSQL support and services, visit www.memsql.com/legal.

MemSQL Helios Maintenance

Info

MemSQL Helios maintenance windows occur for all regions on the first and third Saturday of each month, at 12:00 PM EST / 5:00 PM UTC, and typically last for two (2) hours.

Email reminders for each upcoming maintenance window are sent to customers who have registered on the MemSQL Customer Portal and have an active MemSQL Helios cluster.

These maintenance windows allow improvements, bug fixes, and optimizations to be made to your clusters. On occasion, these updates may trigger a rolling online restart of your cluster. While MemSQL Helios clusters are redundant, and restarting nodes should not typically affect your workload, you may experience 2 - 5 minutes where DDL is unavailable during the restart as the Master Aggregator is updated.